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Klanten Service

Return

  • To which address should I return my package?

    Webshop Studio Anneloes
    WFC Toren 1 Etage 3
    Koningin Wilhelminaplein 13
    1062 HH Amsterdam
    The Netherlands


  • How can I return my order?
    When the items meet our return conditions you can return them. We will then proceed to a refund of the purchase amount.
  • Return with Returnista

     

    Returns with Returnista
    • Fill in the return form
    • Go to studioanneloes.returnista.nl
    • Easy payment via iDEAL
    • Return costs: € 5.95

    How does the delivery of your package work?
    After paying you will receive an email from Returnista with a return label. You can then bring your package yourself to a DHL or UPS point of your choice. (Note! Parcel cannot be returned directly via DHL, UPS or DPD etc., only via Returnista)

    Do you have any questions about your return shipment via Returnista? Please do not hesitate to contact our customer service.

     

     


  • What are the return costs with Returnista

    As a customer, you are reliable for the return costs. The return costs vary per country. We provide the Returnista return method for several countries. Check the list below for the return costs per country. If your country is not listed below you will have to pay the standard shipping fees from your local post office.